Measures to COVID-19

The stay at Brasss Hotel Suites are in a somewhat changed setting, but with the priority to ensure the health and safety of our guests and our team. The hotel strictly follows the measures of the Dutch government and the protocol of KHN (Koninklijke Horeca Nederland). We kindly ask you for your understanding and cooperation in the following measures, in order to continue to provide our service as comfortably and safely as possible. We advise our guests to read this information before their stay.

General measures
v Please keep the 1.5 meters distance in public areas

v Do you have cold-like or other flu symptoms? We kindly ask you to stay home. If we suspect that you are showing symptoms of the virus, we may have to decide not to allow you in our hotel.

Reception and suites
v Our reception is equipped with Plexiglass screens.

v Our common areas such as the reception, elevator, stairs and toilets are cleaned frequently

v Cashless payments are preferred

v Disinfect hand gel is available in various places in the hotel

v The Brasss team uses extra hygiene before and during your stay

v The suites are cleaned extra thoroughly by our housekeeping team

v Turndown service is performed on request only, to minimize the number of people entering your suite

v There is a possibility to freshen up and disinfect after the journey in our washroom

v Breakfast is served at your suite at the desired time. Our chef kindly asks you to take the breakfast tray at the door to minimize the number of people entering your suite.

v The buffets available in our hotel only contain packaged refreshments. All packaging has been properly cleaned.

 

We do everything we can to make your stay as safe and comfortable as possible. If you have any questions or concerns, please do not hesitate to contact us.

We would like to thank you for your understanding and cooperation, and look forward to welcoming you in Haarlem.

With warm regards,
Team Brasss Hotel Suites